FAQ

Frequently Asked Questions


HOW DO I GET MY MUSIC ONCE PURCHASED?

All of the music on this site is available in digital mp3 download format.  We do not produce or distribute CDs.  We offer a short “audio preview” for each mix before you buy.  The audio preview contains short clips of various songs within the mix.  Once you’ve selected your mix(s), they are sent to your shopping cart.  Once you “check out”, you are sent to a secure online payment gateway.  We accept all major credit cards as well as Paypal.

Once you’ve purchased your music, you will be directed to a special download page.  Your purchased mix(s) will be listed as download links.  Your link(s) are only available for up to 72 hours after you purchase your mixes.  Getting them is very easy!

1.  Click on the links to initiate the download process.

2.  Once your mix is fully downloaded, you will be able to play in your digital mp3 device (ipod, mp3 player, android, iphone, etc).

HOW IS THE MP3 DOWNLOAD FORMATTED?

Because a majority of our clients buy and download our mixes into their mobile devices, we’ve made it extremely simple to use.  Every mix is formatted as one single mp3 file to ensure a perfect seamless mix with a continuous beat that does not pause or break.  We do not offer individual mp3 files for each song.  For this reason, we’ve also kept our pricing very affordable and competitive.  No packaging, no special formatting – Simply download your mix(s), and play them.  It’s that easy!

It is your responsibility to download all of your purchased mixes before your link expires.  In the case that you do not download your mixes before the expiration date, contact us to request that your links be reset.  It may take up to 48 hours to reset your download links.  Once your download links are reset, you’ll 3 days to retrieve your mixes.  If you fail to download after your links have been reset, a small service fee may be incurred to reset your links a third time.

WHAT IS A “PUBLIC PERFORMANCE LICENSE”?

A Public Performance License, also known as PPL is a license that is required to play radio familiar music that is published under royalty reporting agencies like ASCAP and BMI.  Whenever you “play a song” that is heard on the radio, you are required to pay a fee.  This is done with a special annual license called a “public performance license”.  The fee is based on how many days you are open, how many hours per day, how many clients come through your facility, how the music is used (background or group fitness classes or both) and can become very expensive.  Even more, if you don’t have a PPL and get caught playing copyright radio hit music in your facility, the fines are even more expensive!

IF I BUY MUSIC FROM THIS SITE, DO I NEED A PUBLIC PERFORMANCE LICENSE?

The simple answer is NO!  All of our mixes are produced, published, managed & owned by Fit Beat Music.  We control the rights and grant the rights to whomever we wish.  Essentially, when you buy a mix from this site, you are granted the right to use that mix (or mixes) in your commercial facility for your group fitness classes and background throughout your gym without the fear of infringing on any copyright or cost of an annual PPL.  We save you money, stress & give you original music DESIGNED FOR FITNESS!

CAN I USE FIT BEAT MUSIC MIXES FOR MY WORKOUT VIDEO?

You cannot use our music without obtaining a video use (synchronization) license.  Buying a mix online from this site only grants you the right to use the music in your commercial facility for group fitness classes and general “over speaker” background use.  We do charge a special license fee to use the music for video production use.  You can also license individual songs and create your own customized workout mix for your video including studio production by our team (custom bpm, lengths, mixing, mastering, etc).  We make it easy, affordable and stress free.

To find out more about our video licensing options, CLICK HERE

IF I BUY A MIX AND DON’T LIKE IT, CAN I GET A REFUND?

Because our music is available for immediate download upon purchase, we cannot offer refunds or exchanges as this is a digital product that cannot be returned once purchased.  We offer audio previews of each mix which allows you the ability to “listen before you buy”.  Download links are available to you for a period of 3 days after your purchase.  It is your responsibility to download all of your purchased mixes before your link expires.  In the case that you do not download your mixes before the expiration date, contact us to request that your links be reset.  It may take up to 48 hours to reset your download links.  Once your download links are reset, you’ll 3 days to retrieve your mixes.  If you fail to download after your links have been reset, a small service fee of $5.95 may be incurred to reset your links a third time.